No matter how big the size of your audience, Operator Assisted Conferencing offers a streamlined and scalable solution that provides the tools necessary to manage even the most rigorous of conferences. Scheduling these conferences happens via the network, whether by VoIP or through the Internet.

Operator Assisted Conferencing Service can be conducted in three ways:

• Dial – In Conferencing works similar to an electronic ticketing system, wherein everybody included in the conference dials a toll-free number. This is their gateway into the conference; upon connection, they will be addressed by an operator (thus the service name) who will help them connect to the main meeting. Toll-free dial – in numbers are better options because it promotes greater participation.
• Dial – Out Conferencing lets an operator call the participants to include them in the conference.
• Combination of Dial – in and Dial – out Conferencing lets participants dial-in to join the conference while the speakers can be dialled-out to include them in the conference.

All services of audio conferencing are accompanied by an operator assistant and conferencing expert who will help the promoter of the conference plan and conduct the conference as a whole. This works wonderfully with business clients who wish to coordinate with employees and customers without having a hard time adjusting to each others’ schedule. The experts will help you put together a sophisticated conference and assist you in a range of other conferencing services.

Operator Assisted Conferencing features are all fully customizable, granting you the power to add those that are designed to enhance the experience you get from using the service. These include the ability to record the entire conference and to provide a stenographer’s transcription of the entire conference.

PRE-CALL

The specialists handling the set-up and maintenance of your conference will be on hand to help you fine-tune the quality of your audio and connection settings throughout the duration of the meeting. In addition, while you may be conducting the conference over a shared network, the line you will be using for your meeting is protected by the strictest layers of security. Should you wish to do so, you can assign a specific joining password to your participants, in order to ensure that your conversation is completely private.

With the help of the specialists, you can conduct a quick roll call before you begin the conference in order to ensure that everybody is accounted for. If you need records of what transpired, you can access a digital recording of your call via a feature that records the entire conversation. You may also request a professional transcript of the events during the conference. These services are available online 24/7 and can easily be accessed by you or your colleagues who were not able to be present during the original conversation.