Operator Assisted Conferencing
For your critical announcements to hundreds or thousands of people remotely dispersed over different locations, the best conferencing solution is an Operator Assisted Conferencing.
Have your most important conference calls through a dedicated operator managed conference service. With this service, you get to deliver a large event – like conference call with a touch of an operator. Sending out valuable information to both external and internal audiences becomes easy with efficient and flexible Operator Assisted Conferencing. Investor and public relations can be conducted through an operator assisted conferencing service. Market reports, mergers and acquisitions, product launches and other important issues are best discussed using this communications solution. Crucial internal communications like restructuring announcements, policy and protocol updates, crisis information dissemination and even training seminars can also be carried out with this telecommunication service.
Operator Assisted Conferencing Service can be conducted in three ways:
- Dial – In – Conferencing enables participants to join the conference with access numbers which are either toll or toll-free numbers. The participants are then greeted by an operator who receives their conference ID and password. Toll-free dial – in numbers are better options because it promotes greater participation.
- Dial – Out – Conferencing lets an operator call the participants to include them in the conference.
- Combination of Dial – in and Dial – out – Conferencing lets participants dial-in to join the conference while the speakers can be dialled-out to include in the conference.
Most Operator Assisted Conferencing Service providers provide the following conferencing features:
- Password security
- Music hold
- Sub-conferencing
- Listen only
- Participant self mute
- Secured call
- Recurring call
- Conference monitoring
- Reconnect operator
- Custom greeting
- Operator on demand
- Entry and exit tones
- Pre-call planning
- Announce late participants
- List of anticipated participants
- Overflow management for situations where reserved number of participants are lesser than the present participants
- Reservation confirmation
- Dedicated operator to ensure smooth management of the operator assisted conferencing
