Conference Shopper is an online one-stop shop for all types of conferencing services like audio & web conferencing, online meetings, & Toll Free Conferencing.

WebEx powered, SupportCenter is a technical support conferencing solution. It allows for a technical support team to diagnose and help resolve customer problems that occur during conferences. Tools are within the SupportCenter and will fix the problem in a fast and efficient way. Customers can either transfer files off-line, or can have technicians run desktops and download patches or updates to their computers.

SupportCenter allows users to:

• Accelerate problem solving and diagnosis
• Increase satisfaction by analyzing and issue problem solving
• Reduce costs of support

SupportCenter can be used for:

• Controlling customers desktops
• Applying patches by transferring files to and from customers systems
• In-depth analysis of customer data files
• Install new applications to a customer’s machine with administrator access.